Privacy Policy
Last updated: August 13, 2026.
SpotPlayTV respects your privacy and processes personal data in accordance with applicable legislation, including the General Personal Data Protection Law (LGPD).
1. Data we may collect
We may process registration and contact data, such as name, email and telephone number; account and profile data; subscription and payment information; playback history, favorites and preferences; technical data, such as IP address, browser, device, operating system, access logs and cookies; and information sent to support.
Full card details can be processed directly by the payment provider. In this situation, SpotPlayTV only receives information necessary to confirm and manage the transaction, such as payment status, amount and reference.
2. What we use the data for
We use the data to create and manage accounts and profiles; release content according to the contracted plan; process subscriptions; maintain history and preferences; offer support; improve performance and security; prevent fraud and abuse; send essential communications; comply with legal obligations; and, where permitted, personalize the experience.
3. Legal bases
Processing may be based on the execution of a contract, compliance with a legal or regulatory obligation, the regular exercise of rights, legitimate interest or consent, depending on the purpose and applicable legislation.
4. Sharing
We may share only necessary data with providers that help operate the platform, such as cloud hosting and storage, video distribution, payments, authentication, fulfillment, performance analysis, and security. We may also share information when required by law, court decision or competent authority. We do not sell personal data.
5. Cookies and technical records
Cookies and similar technologies may be used to maintain the session, remember preferences, protect the account and understand how the service works. Your browser allows you to control cookies, but disabling essential cookies may prevent you from using some features.
6. Retention and security
The data is kept for as long as necessary for the purposes stated, to provide the service and to comply with legal obligations. After that, they will be deleted or anonymized where permitted. We adopt technical and administrative security measures, although no system connected to the internet is completely risk-free.
7. Rights of the holder
Under the terms of the LGPD, you can request confirmation of processing, access, correction, information about sharing, portability when applicable, anonymization, blocking or elimination of unnecessary data or data processed in non-compliance, elimination of data treated with consent in legal cases, opposition and revocation of consent.
To exercise your rights, send a request to alipiotanan4@gmail.com. We may ask for additional information to confirm your identity and protect your account. Some information may be kept when there is a legal basis for doing so.
8. Children and teenagers
The main account must be created and managed by a person capable of hiring. Children's profiles must be used under the supervision of a parent.
9. Changes and contact
This policy may be updated to reflect changes in the service or legislation. The current version will be published on this page. Privacy questions can be sent to alipiotanan4@gmail.com.